3.4.3.3 Process Customer Request For Literature and Forms : Process Customer Request For Literature and Forms Detailed Process Model Description : 1.1 Search For Customer
1.1 Search For Customer
Reference: Process Customer Request For Literature and Forms Process Model - Page 1 for the associated business process diagram.
Actor/Role: CSR
Description: As a result of a customer request, the first step is to determine if a person exists or if a new person has to be created.
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